Job Description
Vaam Technologies Inc
Job Description
Make sure to apply with all the requested information, as laid out in the job overview below.
The Infrastructure Analyst role is to ensure efficient operation of servers, and applications. This includes implementing, maintaining, monitoring and diagnosing server hardware/software and applications. This position will also research and propose new hardware and software to keep systems up to date on new technology.
Job Functions / Responsibilities
Install and maintain server hardware and software
Administrate Test, Certification, and Production IIS and SQL environments
Liaison with in-house development and external vendors to ensure applications are successfully deployed through the change control process.
Perform backup and restore of all systems including VMWare guest file systems, windows file shares, SharePoint web and database content, SQL Server database and transaction logs and IIS web content.
Assist customers with hardware and software problems and requests.
Monitor system performance metrics and provide capacity planning to meet application SLAs.
Research and propose possible hardware and software.
Evaluates, justifies, and implements tools and techniques designed to automate work activities.
Ensure compliancy with asset management, software license management, data security, and Sarbanes Oxley audit requirements.
Lead technical projects as assigned.
Respond timely to after-hours/weekend calls from help desk or onsite IT staff
Resolve incident reports and service requests according to documented service level agreements.
Skills / Competencies
Prefer strong technical knowledge of MS SQL Server, MS SQL Reporting Services, and IIS. Working knowledge of Windows Server, SharePoint, VMware ESX, SAN Technology, Rubrik.
Experience supporting Dell server hardware.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Excellent customer service skills.
Excellent analytical, evaluative and problem solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Highly self-motivated and results driven.
Ability to multitask and work with minimal or no supervision
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