Job Description
Ryzen Solutions
Basic Job Description
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Operations HR Manager primarily supports the HR and Operations department by assisting with case investigations by gathering information, conducting preliminary interviews, maintaining case files, and performing administrative tasks related to employee misconduct investigations, ensuring compliance with company policies and legal regulations, all while maintaining confidentiality throughout the process.
You will also assist with our visa program. This will require coordinating with applicants, logistics, budgets, administration, and good communication.
Key Responsibilities:
Case Management:
Receive and log employee complaints or allegations of misconduct.
Gather initial information by reviewing employee records, timecards, and relevant documentation.
Schedule interviews with complainants, witnesses, and the accused employee.
Prepare interview guides and document interview details accurately.
Investigation Support:
Conduct preliminary interviews with potential witnesses to gather facts and identify key information.
Collect and organize evidence, including emails, documents, and physical items.
Verify information by cross-checking with company records and other sources.
Administrative Tasks:
(Once the investigation is complete, files to be turned into Human Resources for filing)
Prepare reports summarizing findings from interviews and evidence.
Assist with the preparation of investigation reports for management review.
Coordinate with legal counsel as needed on complex cases.
Preventive Measures.
Aids sites with employee document management. This includes document compliance, satisfactory training, and adequate documentation of employee records.
Train and guide managers in appropriate documentation techniques. This includes taking employee statements, documenting disciplinary actions, and tracking employee performance.
Required Skills and Qualifications:
Strong communication and interpersonal skills to conduct interviews and build rapport with employees.
Attention to detail and ability to maintain accurate records and documentation.
Ability to work independently and as part of a team.
Knowledge of employment laws and company policies related to employee misconduct.
Proficiency in Microsoft Office Suite for report writing and data management.
Discretion and confidentiality to handle sensitive employee information.
Experience with Operations HR management.
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