Job Description
Beacon Veterinary Specialists
Beacon Veterinary Specialists is seeking an exceptional Clinical Services Supervisor to join our dedicated team. We’re not just looking for any candidate; we’re searching for a compassionate, driven individual who is passionate about delivering the highest standard of care to our patients and clients. If you thrive in a fast-paced environment, have a proven track record of leadership, and possess a deep commitment to excellence, we encourage you to apply.
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Job Type: Full-time
Pay: $75,000.00 – $90,000.00 per year
Location: 1618 Washington Blvd, Fremont, CA 94539
Schedule:
Training Schedule: Monday – Thursday, 9:00 AM – 7:30 PM for 8-12 weeks
Regular Schedule: Wednesday – Saturday, 2:00 PM – 12:30 AM
Who We Are: At Beacon Veterinary Specialists, we’re more than just a veterinary hospital. We’re a community of animal lovers who are dedicated to providing the best possible care to our patients. Our team of board-certified specialists and highly skilled staff work tirelessly to ensure that every patient receives the individualized attention they deserve.
Who You Are: The ideal Clinical Service Supervisor is a natural leader who inspires and motivates their team. You’re a problem-solver who can think on your feet and make quick decisions. You’re also a compassionate individual who understands the importance of building strong relationships with both clients and colleagues.
What You’ll Do:
Lead by Example: As a Clinical Service Supervisor, you’ll be responsible for overseeing the daily operations of the clinical service team. You’ll set the tone for the department by modeling a positive attitude and a strong work ethic.
Ensure Exceptional Client Service: You’ll work closely with clients to ensure that they have a positive experience at our hospital. You’ll answer their questions, address their concerns, and go above and beyond to exceed their expectations.
Manage and Develop Staff: You’ll be responsible for hiring, training, and evaluating clinical staff. You’ll also provide ongoing coaching and development to help your team members reach their full potential.
Optimize Workflow and Efficiency: You’ll continuously look for ways to improve the efficiency of the clinical service team. You’ll identify bottlenecks, implement process improvements, and ensure that the team is always operating at peak performance.
Maintain a Safe and Positive Work Environment: You’ll be responsible for maintaining a safe and positive work environment for both staff and patients. You’ll enforce safety protocols, address any workplace conflicts, and promote a culture of respect and collaboration.
Education and Experience
Previous experience in a veterinary leadership or supervisory role, demonstrating leadership and organizational skills.
High school diploma or equivalent required; college degree preferred. Candidates with an Associates degree or a high school diploma, along with at least four years of relevant veterinary experience showing growth in responsibility and skills will also be considered.
Active California Registered Veterinary Technician (RVT) license preferred.
Requirements and Qualifications
A genuine compassion for both people and animals.
Excellent communication skills, both verbal and written, with the ability to provide clear and constructive feedback.
The ability to seamlessly transition between leadership and team-player roles, fostering a collaborative environment.
A self-motivated and self-directed approach to work, demonstrating initiative and a strong work ethic.
Exceptional organizational skills, including the ability to multitask, prioritize, and manage time effectively in a dynamic environment.
Proven ability to encourage, mentor, and lead a team, fostering a positive and supportive atmosphere.
Creative problem-solving skills, with the ability to thrive under pressure and find innovative solutions to challenges.
Unwavering focus on client care, with the ability to assess client needs and provide appropriate guidance, support, and solutions.
A proactive approach to expanding the company’s client base and attracting new patients.
Strong proficiency in computer systems and technology.
Benefits
Competitive salary commensurate with experience
Paid time off
Medical, dental, and vision insurance plans
401(k) plan with employer match
Employee pet insurance plan
Uniform allowance
Generous continuing education allowance to support professional growth and development
Relocation assistance for highly qualified candidates
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Pay: $75,000.00 – $90,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Relocation assistance
* Vision insurance
Schedule:
* 12 hour shift
* Evening shift
* Overtime
Work Location: In person
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