Job Description
Company: Creative Financial Staffing
Job Title: Billing Department Lead
Location: Fully in office: Indianapolis, IN 46260
About Us: Our client is dedicated to providing exceptional services and products to our customers. We believe that a strong, efficient, and organized billing department is essential to our success. We are currently seeking a highly skilled and motivated Billing Department Lead to join our team and ensure our billing processes are seamless and accurate.
Job Summary: The Billing Department Lead will oversee the daily operations of the billing department, ensuring accuracy, efficiency, and compliance with all relevant regulations. This role requires a detail-oriented individual with strong leadership skills and extensive experience in billing and financial processes.
Key Responsibilities:
- Manage and supervise the billing team, providing guidance and support to ensure accurate and timely billing processes.
- Develop and implement billing policies and procedures to improve efficiency and accuracy.
- Oversee the preparation and distribution of invoices, ensuring all billing activities comply with company policies and regulatory requirements.
- Monitor and analyze billing data to identify trends, discrepancies, and areas for improvement.
- Collaborate with other departments to resolve billing issues and improve overall customer satisfaction.
- Conduct regular audits of billing processes and records to ensure compliance and accuracy.
- Train and mentor billing staff, fostering a positive and productive work environment.
- Prepare and present regular reports on billing activities, performance metrics, and department goals to senior management.
Qualifications:
- Minimum of 5 years of experience in billing, with at least 2 years in a supervisory or lead role.
- Healthcare or medical billing experience
- Strong understanding of billing procedures, regulations, and best practices.