Job Description
Company: Creative Financial Staffing
Reporting to the Director of IT Resources, the incumbent will provide the following services to the Department of Biological Sciences:
- Participate in providing end-user support for all employees in the department
- Install software as needed; troubleshoot hardware and software issues when necessary
- Maintain and trouble-shoot departmental computer systems (workstations, file servers, web servers)
- Help the department's research groups with backups and data restoration
- Advise faculty, research staff, and graduate students on purchase and use of computer and peripheral equipment
- Assist faculty with computer replacement program
- Work with university-level IT support team to resolve network, email, and other issues
Although infrequent, some evening and weekend hours will be required.
Qualifications
Minimum Degree Required:
Bachelor's degree in related field (Computer Science, IT Support or similar field)