Job Description
Steele Memorial Medical Center
Choosing Steele Memorial Medical Center as your employer will lead to a fulfilling career with ample opportunities for community connection and meaningful impact. In our smaller rural setting, employee development and mentorship are a focal point in fostering a company culture that promotes professional growth. Be a part of a thriving community that prioritizes relationships and provides compassionate healthcare. Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Check out all that Salmon, Idaho has to offer at the link below! Salmon, Idaho Experience – YouTube The Clinic Clerk is responsible for providing administrative support for Clinic facilities. This role involves managing patient records, scheduling appointments, and ensuring that the clinic runs efficiently. Duties: Greets patients and visitors in a prompt welcoming atmosphere. Collect detailed patient information specific to the specialty being addressed. Professionally addresses patients questions either via the telephone or face-to-face; recognizes limitations and routes technical, medical or department-specific questions to the appropriate person and/or triage nurse. Maintain and updates patient records with demographic details in the EPIC system ensuring accuracy and confidentiality. Process patient registrations and insurance information; obtain copy of front and back of insurance card; Assist patients in completing specialized forms and documentation related to their treatment. (HIPAA Rights, Patient Registration, Consent to Treat, Financial Responsibility, and Authorized Representative) Handle phone calls, responds to inquiries, records messages and routes them to the appropriate person in a timely manner. Provides patient with information about clinic services. Distributes incoming faxed records. Assist in billing and payment process; ensures that all self-pay patients are routed to the Business Office for set-up of payment plans. Ensure compliance with health regulations and standards. Schedules patient appointments and manage the clinics calendar; prepares and distributes Provider appointment schedules daily; updates nursing regarding appointment changes. Update scheduling detail in patient chart and/or e-chart e.g., no-show or cancelled appointments. Performs general cashiering duties (i.e. co-payments and payments on existing accounts); Performs confirmation of patient appointments for the next business day; notes contacts in the patient appointment confirmation log. Ensures that Medicaid patients are enrolled in Healthy Connections. Monitor and maintain and ordering of supplies and office materials. Keeps the reception area tidy and organized, which involves light lifting and rearranging furniture or equipment as needed. Requirements: High school diploma or equivalent Previous experience in a medical office or clinic setting preferred At Steele Memorial Hospital we prioritize maintaining a healthy work-life balance, allowing our employees to enjoy their personal lives while pursuing their professional goals. Competitive salary and comprehensive benefits package, including health, dental, vision, life & disability coverage and 457 Retirement. Health Insurance benefits include access to certain services at our facility free of charge. Maintain a healthy work-life balance is cultivated through flexible employee work scheduling, Wellness program with potential health deduction savings of up to $1,100 annually and our generous Paid Time Off policy. Experience the beauty of rural Idaho, with outdoor activities like white water rafting; year-round fishing in the infamous Salmon River, hiking, and skiing right outside your door!
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