Sales Development Representative

Application ends: May 19, 2026
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Job Description

Calltower Inc.

Job Purpose

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

Sales development representatives are responsible for expanding the company’s customer base. They use prospecting strategies to identify and initiate the first outreach with potential customers. Their goal is to help book meetings and find new opportunities for the sales team.

Essential Duties:

Outbound appointment setting for sales team.

Create and execute prospecting plan through calling, email, leveraging personal networks.

Analyze market reports to determine where to seek out new business

Work with 3rd party lead generation providers

Work to convert losses into wins to the best of your ability

Drive sales growth and pipeline through setting up qualified meetings for the Direct Sales team

Maintain and organize an annual book of business

Be a subject matter expert and evangelist of CallTowers expansive list of solutions

Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue

Collaborate with the meeting and provide insights on customer feedback.

Track and report on key performance to metrics to management.

Other duties as assigned by management

Conduct high-volume cold calling to generate new leads and set appointments.

Discusses customer needs, problems, or complaints, and arranges for meetings between prospective

customers and representatives of various company functional areas

Compiles and analyzes statistics pertinent to the company’s business development program and

makes recommendations or suggestions as appropriate.

Performs customer outreach on potential new customers within the framework of a business

development call program.

Develop and refine cold calling scripts to improve engagement and conversion rates

Skills/Qualifications:

Bachelors degree in Business, Communication, related field strongly preferred or 6+ years of equivalent, relevant experience

Two years of experience

Experience with outreach such as cold calling and emailing

Exception written and verbal communication skills

Strong time management and organization skills

Computer proficient with Microsoft Office

Exceptional organizational skills

Proficient in Salesforce.com

Knowledge of marketing automation tools

Ability to work under stress and meet deadlines

Self-motivated

Benefits:

Annual market comp evaluation

85% employer paid medical plans (HDHP and PPO options)

Dental/Vision PTO accrual starts day one

100% 401k match on first 4%

Paid Parental Leave

100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass

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